conversation is an engine

A lot can happen in a conversation

when words fail

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via Conversation Agent

Yesterday in Saint Paul

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Ecolab-2-20160813 TugChurch-2-20160813TheEddies-2-20160813

Written by kirkistan

August 14, 2016 at 5:00 am

Must Your Story Always Be About You?

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Content today: Your story in context.

“Here’s where we show we care about what they care about,” I said. “For sure you get to tell your story. But 75-90% of the time your eye is on what your audience cares about. With social media we take off the loud salesman jacket and relax in an easy chair, ready to talk.”

For years I’ve talked with clients about teeing up conversations rather than selling copy. It’s a matter of committing to topics and copy that meets an audience need, day after day. Only my most forward-thinking clients listened without a glaze covering their eyes.

That’s changing.

One reason is organization-specific content has become a more easily-definable task. Buying content is becoming a bit more like buying advertising—though with a few key differences. You bought advertising with parameters and metrics in place: Buy your media and Bam! Targeted eyeballs and open pocketbooks follow.

At least that’s how we told the old advertising story.

Now we see that advertising model was all about interrupting, catching attention with brand hyperbole and hypnotizing dumb viewers to buy. And pronto.

Which hasn’t really worked for years.

What my clients now see is they can stay in touch with old and new and potential customers by telling what they know in a whimsical way. Not browbeating, but inviting them to think together about a shared interest. Staying in touch means many touch points along the marketing funnel, none of which are a salesman’s pointed jab. This means knowing what customers care about, what their problems are, and naming potential solutions to those problems.Marketing funnel-20160808

Creating content will seem circuitous to the hard-boiled marketing manager in her late 50s. And it is. But it isn’t. Creating content shows leadership and care as it sweeps up the concerns of our target audience and addresses them one by one, parsing out that copy over time so that we seem like we care.

And here’s the crazy thing—by creating content, we find ourselves actually caring.

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Dumb Sketch: Kirk Livingston

Perfect: This is Impossible.

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SproutByStream-4-20160808

How to Wait Like a Boss

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Where does Fallow Fit in Your Work Calendar?

You’ve pulled all your levers, called in your favors, phoned the usual suspects and still, nothing.

You’ve checked and rechecked your inbox.

Nothing.

This is the freelancer’s periodic plight: No matter how busy you were last year, last month, last week, today is a different day—subject to the vagaries of clients, markets, time and creative flow. And there’s nothing you can do about it except wait.

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Waiting is not the worker’s lot. Employees have no end to work and the seeming ability to remain busy. It’s only when the busy employee steps away from a job (voluntary, lay-off, fired) that she or he realizes that they might have benefited from stepping off the treadmill earlier. A bit of perspective may reveal their busy productivity didn’t really add up to much they can take with them.

Waiting is also the job-hunters dilemma. The job-hunter taps her toe waiting for the wheels to turn, for the right people to review the resumes and the interviews to be scheduled. Waiting for an offer. Waiting for a “thanks-but-no-thanks.”

No one likes waiting. You want productivity 24/7 and let’s start being productive this instant.

Waiting is a complete waste of time.

But is waiting a complete waste time?

In fact, waiting pulls back the curtain on our fallow ground.

Kathleen Norris, in her book The Quotidian Mysteries, wrote about the infinite prairies to which she returned to focus on writing. All that land—miles and miles—seemed so unproductive. And that unproductive land was also a reflection on her mood. It took time, but she eventually saw that there was actually pretty big stuff happening in those fallow fields—all largely unseen. Norris learned to sit with her own fallow, unproductive times knowing that hidden gears were turning and new avenues were opening:

No small part of the process of writing is the lifting up into consciousness of what has long remained in the basement, hidden, underground, as in a tomb.

Maybe you are crazy busy and fallow/unproductive/waiting time has no place in your schedule. Please reconsider. Take that vacation. Rethink your time between jobs. Look deep into the underground and pull out the life what was entombed years ago.

That’s how you wait like a boss.

 

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Image credit: Kirk Livingston

North Country River

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Cascade River

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Image Credit: Kirk Livingston

Written by kirkistan

July 20, 2016 at 5:00 am

Sunset at Cascade River

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CascadeSunset-20160717

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Image Credit: Kirk Livingston

Written by kirkistan

July 18, 2016 at 5:00 am

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